Privacy Policy

This Policy covers how we use your personal information. We take privacy seriously and will take all measures to protect your personal information.

What information does TheraGO collect? How does TheraGO use this information?

You are under no obligation to provide any personal information to TheraGO. However, the information TheraGO learns from customers helps us personalize and improve the experience at any TheraGO website. If you don’t provide such information, some features of the TheraGO websites may not be available to you.

TheraGO collects certain types of information whenever you interact with us. For example, TheraGO uses “cookies”, and obtains certain types of information when your Web browser accesses any TheraGO website. We also receive and store any information you enter on any TheraGO website or give to TheraGO in any other way.

TheraGO may request and/or collect certain personal information from you; for example your name, address, email address, telephone number, etc., as well as information related to customer satisfaction surveys, customer purchasing habits, warranty information and/or other purchasing information or other information volunteered by you. TheraGO may also collect other technical information such as your IP address, MAC address, internet service provider, computer operating platform, web browser, and other similar information.

TheraGO may use this information for purposes such as: personalizing your experience at our websites; selectively sending you information that may be of interest to you; contests and sweepstakes; market research and online surveys; contacting you about warranty, service and sales issues; and automatic monitoring of statistical information to determine how any TheraGO websites are being used.

In addition to the above, TheraGO will provide your personal information to the extent required in, or in connection with, any legal proceeding. TheraGO also releases account and other personal information when we believe such release is appropriate in conjunction with TheraGO website Terms of Use and other agreements or to protect the rights, property or safety of any TheraGO website, our users or others. This includes exchanging information with others for fraud protection and credit risk reduction.

We currently do not knowingly collect or use individual identifying information from children under the age of 13, and we will not do so in the future without first obtaining verifiable consent from a parent or legal guardian. Should a child whom we know to be under the age of 13 send individual identifying information to us, we will only use that information to respond directly to the child, seeking parental consent or to provide parental notice.

Does TheraGO share the information with third parties?

We do not sell your personal information to third parties. TheraGO may share personal information with business partners in order to improve your experience with TheraGO and for TheraGO marketing purposes. TheraGO may share non-personal aggregate data about sales, customers, visitors to the site and related site information with third parties.

How do I stop TheraGO from contacting me via e-mail in the future?

If you have previously subscribed to one of the TheraGO mailing services and now you no longer wish to subscribe for such mailings, you may unsubscribe from such mailing list, on the same webpage where you subscribed. If for some reason, your efforts to unsubscribe were unsuccessful, or you still need assistance with regard to e-mails from TheraGO, please email TheraGO at: info@therago.com; along with an explanatory e-mail.

Does TheraGO own this information?

All opinions, ideas, suggestions, and other information submitted to, or learned of, at our websites may be used by TheraGO, without any restriction and free of charge, and nothing contained in this policy shall limit or otherwise affect this.

What about TheraGO links to other sites?

Any TheraGO website may contain links to other websites. TheraGO is not responsible for the content that may be on such linked websites or the manner in which such websites obtain or use your personal information.

Consent

By using any TheraGO website, you signify your agreement to the terms and conditions of this Privacy Statement. If you do not agree to these terms and conditions, please do not disclose any individual identifying information through any TheraGO website.

Will this Privacy Statement change?

TheraGO may change this policy from time to time, and such changes will be posted here, so please review this policy periodically. Your continued use of any TheraGO website following the posting of any changes to this statement shall mean that you have accepted those changes.